Top 3 Customer Services Jobs in Sri Lanka

call centre jobs

Customer service jobs are on rise in Sri Lanka here is list of top 3 high paying customer service jobs.

1. Giga Tech Solutions Pvt Ltd Looking for Customer Relations Executive (Female)
Salary Range: Rs 20,000 per month

Job Role

  • Daily Invoicing
  • Dealing with daily Office and Client accounts and cheque receipts
  • Handling Customer Phone calls
  • Handling Daily cash collections

Job Requirement

  • Good educational background GCE O/L’s and A/L’s
  • Good computer skills/ data entry (Word / Excel)
  • knowledge about stock management will be an added advantage
  • Pleasant personality
  • Age should be between 19- 30 years

Apply here

2. Quickee Looking for Customer Care Representative
Salary Range:Rs 18,000 to Rs 25,000 per month
Job Type:Full time

Job Description

  • Deal directly with customers either by telephone or electronically
  • Respond promptly to customer inquiries and complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verification and set up new customer accounts
  • Process orders, forms, applications and requests
  • Record details of inquiries, comments and complaints and action taken
  • Maintain customer databases
  • Communicate and coordinate with internal and external departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

Job Requirements

  • Excellent written and spoken English (Sinhala and Tamil is a bonus)
  • Preferably between the ages 18-25 years
  • Computer literate and extremely fast typing speeds
  • Good knowledge of Colombo city limits
  • Ability to stay calm under extreme pressure
  • Pleasant mannerism and voice
  • Honest and hardworking
  • Punctual and flexible to work day or night

Apply here

call centre jobs in sri lanka

3. Imperial Printers Looking for Front Office Female Executive
Salary Range:Rs 35,000 per month
Job Type:Full time

Job Description

  • Greets, registers, and assigns rooms to Customers.
  • Answers telephone as telephone operator.
  • Keep records of Job time availability and Customer accounts.
  • Computes bills, collects payment, and makes change for Clients.
  • Checks out Clients and inquires about their stay.
  • Provides and ensures high-quality client relations.
  • Receives and resolves client complaints in a manner consistent with company policy.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
  • Works toward a 99% walk-in conversion rate goal.
  • Ensures Inn compliance of all company policies and procedures.

Apply here

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