ikman Blog - Buying and Selling Guide

A Complete Safety Guide for ikman Users

Online buying and selling has become a daily habit for many Sri Lankans. It saves time, cuts cost, and makes life easier. However, to stay truly safe, you need to follow a few simple ikman safety tips so scammers can’t take advantage of your money or personal details.

This guide walks you through the most common scams that happen around online marketplaces and how you can avoid them when using ikman.

1. Fake Payment Links

Scammers sometimes send links that look similar to ikman, asking you to “make a payment,” “verify your account,” or “confirm details.” These links usually come through SMS, chat apps, email, or social media.

How to stay safe:

2. Advance Payment Requests

One of the most common scams is convincing you to pay before seeing the product. You may hear lines like “I’ll send the item once you pay” or “Send advance money for courier charges.”

Avoid this trap:

3. QR Code Scams

Scammers may send QR codes claiming it will let you “receive money” or “verify your details.”

Important:

4. Verification Link + OTP Fraud

You may receive messages saying “your account is on hold” or “verification needed” along with a link. They may also ask for your OTP.

Never share:

ikman will never ask for these through phone, SMS, WhatsApp, or social media.

5. Fake Job Offers

Fraudsters sometimes pretend to be employers and offer fake job opportunities. They then ask for money such as:

Remember: A real employer will not ask for money before an interview or appointment letter.

6. Token Money for Property

You might be asked to pay “token money” to reserve a house or apartment.

Stay cautious:

7. Fake Warranty & ‘Official Dealer’ Claims

Some sellers falsely claim to be “brand-authorized.”

Before paying:

8. Deals That Look Too Good

If a product is being sold far below normal market price, be careful. It may be a scam or the item may not exist.

Be alert when a seller:

9. Fake Payment Screenshots

Scammers may pretend to be buyers and send edited bank transfer screenshots.

Don’t rely on screenshots.
Always check your bank balance through your official banking app or SMS alerts before handing over the item.

10. Overpayment Scams

You may receive claims like “I transferred extra money, please refund the balance.”

Reality: No money was sent. They rely on you sending “the difference.”

Always confirm the transaction in your bank account before returning money.

If You Spot Something Suspicious

ikman’s support team is ready to help. If you feel something is off, report it immediately:

Hotline: 0112 350 350 (9 AM – 6 PM)
Email: support@ikman.lk

Online marketplaces make life easier, but staying alert makes your experience safer. Stay smart, stay cautious, and enjoy buying and selling with confidence on ikman.lk

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